How to Describe Customer Service on a resume
When applying for a customer service job, it’s important to include your qualifications and experience on your resume. A well-written and professional resume can make the difference in getting the job you want. The team at Nelson Resume, we specialize in offering professional resume writing services to make you stand out from the crowd. In this post, we’ll give you tips on how to describe customer service on a resume.
- Use action verbs. When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you are actively involved in the work of customer service and are able to show results.
- Incorporate specific job duties and responsibilities: Be precise when describing your service experience. Instead of simply saying "worked in customer service,"" write "managed the team of customer service reps and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
- Make your resume more tailored: Customize your resume to fit the customer service position that you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure the resume is error-free. If you need help, consider seeking professional help with Nelson Resume.
By following these tips and guidelines, you can write an effective customer service resume that effectively highlights your relevant experience and expertise. Make sure you tailor your resume to the job you’re applying for and make sure you proofread it prior to submitting it. Nelson Resume can also assist with the creation of a strong resume that highlights your abilities as well as your experience.
