How to describe customer service on a Resume
When seeking a customer service job, it’s important to emphasize your relevant experience and skills on your resume. A professionally written resume can make the difference in getting the job you’ve been hoping for. Here at Nelson Resume, we specialize in providing resume writing services to assist you in standing out the competition. In this post, we’ll provide tips on how to write about customer service in a resume.
- Utilize action verbs: When describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs prove that you are actively involved in the work of customer service and are able to show results.
- Make sure to include specific job duties and responsibilities: Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service," say "managed the team of customer service representatives and took care of customer complaints."
- Incorporate relevant metrics like customer satisfaction ratings to show your impact. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Create a custom resume by tailoring your resume for the customer service position you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Ask for professional help and proofread: Proofread your resume before sending it out to ensure there are no errors. If you need assistance take advice from a professional with Nelson Resume.
If you follow these advices and guidelines, you can write your own customer service resume which effectively highlights your experience and capabilities. Remember to modify your resume to fit the specific job you’re applying for and to proofread it before submitting it. Nelson Resume can also assist you in creating an effective resume that showcases your talents and expertise.
